Forensic Insurance Victoria

Facilitating reduced claim lifecycles

Our Insurance industry partners throughout Victoria can expect from Intrax a shorter claim lifespan and enhanced asset performance by providing end-to-end, expert and new-age solutions.

As a true end-to-end service provider, Intrax is unique in that it provides a ‘one-stop-shop’ for our insurance clients. Drawing on uncommon technical expertise across Victoria and experience from all six of our disciplines, Intrax is an affordable option for claims management providers, who would alternatively exhaust funds by employing multiple service providers for different services.

Speak to one of our friendly team members

Our Performance Commitment

Unrivalled communication and report turnaround

Utilising modern report templates, skilled and trained specialists for reporting, and undergoing an internal review with immense rigour prior to any report being issued.

Independent, irrefutable reporting from experienced professionals with defined outcomes, enabling streamlined claim lifecycles and improved customer satisfaction.

Forensic Engineering Capability & Expertise

At Intrax, we communicate with our clients in Victoria and beyond in the express interest of comprehending their needs. We work consistently to exceed their expectations, with easy to understand, clear and definitive conclusions in our reporting. Our team of Forensic Engineers are passionate and go above and beyond to guarantee the best outcome for our clients.

Intrax’s Forensic Department is brimming with expertise in the independent assessment of structural failures, as well as specialising in the investigation and subsequent reporting of distressed buildings and structures.

Our experienced forensic engineering services are utilised by Insurers, Loss Adjusters, Claims Managers, Insurance Builders, Strata Owners, Government Departments, Lawyers, Asset Owners and Financial Institutions.

Intrax presents consistent and reliable forensic engineering services to the insurance industry, and is intent on being the service provider of choice.

Scope of Works Report

Contains rectification requirements for the reinstatement of a damaged building or structure, (as caused by an ‘Event’), including engineering documentation and design, specifications, and drawings. The production of a Scope of Works Report in turn requires a site inspection (including site measurements), detailed drafting, and a review of background information as well as technical documentation. Scope of Works Reports for insurance claims our team perform include:

  • Building Movement
  • Footing and Pavement Cracking
  • Water Infiltration
  • Roof Sagging
  • Rotated Retaining Walls
  • Earthquake Damage
  • Vibration Damage
  • Swimming Pool Deformations

Causation Report

Structure, explicitly relating to whether the damage was contributed to or caused by an ‘Event’. The production of a Causation Report generally necessitates a forensic site investigation, a floor or brick course level survey as well as a review of the documentation and background information. Causation investigations and reports for insurance claims our team perform include:

  • Insurers
  • Loss Adjusters
  • Claims managers
  • Insurance Builders
  • Strata owners
  • Government Departments
  • Lawyers
  • Asset Owners
  • Financial Institutions

Supplementary Report

Contains commentary on the findings of additional investigations undertaken, along with results and/or analysis, and how these findings relate or otherwise to the cause of damage. The production of a Supplementary Report generally involves a review of results or findings from testing undertaken. Intrax draws upon the expertise of internal Departments to conduct further site investigations, ultimately determining the origin and root cause of damage.

Our value is seen through creative, timely solutions and inspire our clients to grow and create. Our expertise expands to all disciplines and sectors throughout Victoria and Australia.