Case Study: Tree-Related Property Damage

Intrax Division: Forensic
Project Type: Forensic Engineering Investigation
Scope of Work: Forensic Engineering
Location: Confidential

The Challenge

Solving a problem isn’t just about engineering—it’s about helping people navigate and overcome red tape.

Intrax was recently engaged by a homeowner who was experiencing structural damage to his property. The suspected cause was a large neighbouring tree; however, despite visible deterioration to the home and surrounding infrastructure, council approval for removal had proven difficult to obtain.

The homeowner required clear, evidence-based engineering advice to identify the root cause of the damage and support a formal application to council. This is where the Intrax forensic division exemplifies professionalism and expertise.

Our Approach

Intrax’s Forensic team undertook a detailed forensic engineering investigation to assess the extent and cause of the damage. Our assessment included:

  • Examination of structural movement in the house footings
  • Analysis of cracking to internal and external walls
  • Inspection of damage to external pavement
  • Investigation of underground services

During the investigation, our engineers identified invasive tree roots as the primary contributor to the observed pavement damage, in addition to the drying effects of the tree roots upon the reactive clay foundation soils causing footing movement and other associated damage. Notably, we also discovered a crushed stormwater pipe directly impacted by root intrusion. This proved to be an important finding that further substantiated the link between the tree and the property damage.

Key Findings

Our forensic engineering report confirmed that:

  • The neighbouring tree was directly responsible for structural movement of the house footings
  • This movement resulted in cracking to the dwelling and damage to external pavements
  • Invasive roots had crushed an underground stormwater pipe, exacerbating the issue

These findings were documented in a clear and exhaustive manner which was supported with engineering analysis. This helped to provide the council with the technical clarity required to assess the removal application.

The Outcome

The forensic engineering report played a critical role in securing council approval for the tree’s removal. In fact, council officers advised the homeowner that the submission was “one of the best reports they had received”.

Following approval, the problematic tree was removed, providing relief and a well-earned resolution for the homeowner and preventing further damage to the property.

The Intrax Difference

At Intrax, we use engineering expertise to solve real-world problems and create positive outcomes for our clients. This project highlights the value of clear, independent forensic engineering advice. Our thorough analysis is not only unmatched in identifying the cause of damage, but in assisting clients to navigate regulatory processes with confidence.

Need Expert Forensic Engineering Advice?

If you’re facing property damage, structural concerns, or require independent forensic engineering support, our team is here to help. Reach out to Intrax for clarity, confidence, and solutions on forensic@intrax.com.au

#Intrax #ForensicEngineering #EngineeringSolutions #PropertyDamage

Arlene Wherrett

Non-Executive Director

Arlene is a highly regarded executive and board member with deep experience across the technology, government and consulting sectors. She has held senior leadership roles in Australia and across Asia, with a focus on go-to-market strategy, digital transformation, customer experience and organisational leadership.

Arlene is the founder of Titaniam, a leadership coaching and consulting firm and a Partner at J.P. Wilson, a Southeast Asia-based growth advisory firm. She is also a certified Gallup Strengths Coach, working with executive teams to enhance performance and lead transformational change.

Arlene holds a Master of Management from Macquarie Business School and is a passionate advocate for building strong, values-led leadership teams that drive positive, lasting impact.

Danny Borzillo

Executive Director

Danny Borzillo is an Executive Director.

Danny has a broad range of experience gained over 30 years of working in the construction and engineering consultancy industries.

Danny is the co-Founder of Intrax Consulting Engineers and was instrumental in the establishment of the Business in 2003. The early success of Intrax was mainly attributed to Danny’s innovation in the volume housing market and positioning Intrax to off its unique end to end service.

Danny Borzillo held the position of Managing Director of Intrax and then joint Managing Director together with Robert Borzillo until March 2011 when Barry Borzillo was appointed.

Prior to establishing and working at Intrax, Danny was involved in several small to mid-sized engineering consultancy businesses. His roles in these companies included Business Owner, Director and Senior Manager, providing consultancy design and construction advice and design services to the building industry.

Danny holds a Bachelor of Engineering (Civil) from Victoria University, is a Chartered Member of the Australian Institute of Engineers and is a Member of several industry technical bodies.

Barry Borzillo

CEO/MD

Barry Borzillo is the CEO/MD of the Intrax Consulting Group

Barry has a broad range of experience in the construction, telecommunications, professional services and government outsourcing industries.

Prior to his appointment in March 2011 as CEO/MD of Intrax, Barry held CEO roles for the ESH group, Tenix Solutions and Ericsson Australia/NZ. He spent nearly four years in the USA in senior roles with Ericsson Inc.

Barry began his career at Ericsson in 1987 as part of the Graduate program. He holds a Masters of Business Administration (Executive) from the Australian Graduate School of Management, a Bachelors’ degree with Distinction in Electrical/Electronic Engineering from Victoria University, is a Fellow of the Australian Institute of Engineers and is a Graduate of the Australian Institute of Company Directors.

Barry is passionate about improving educational outcomes in disadvantaged communities which is one of the reasons he joined the Ardoch Youth Foundation Board for ten years, the last five of which he was also the Chairperson.

Andrew Taylor

CFO & Company Secretary

Andrew has more than 30 years of diverse and progressive senior financial experience in professional services, manufacturing and government industries. He is a trusted and proactive business partner, has developed and led high-performance teams, been a member of executive teams and

Andrew has more than 30 years of diverse and progressive senior financial experience in professional services, manufacturing and government industries. He is a trusted and proactive business partner, has developed and led high-performance teams, been a member of executive teams and Boards, and driven organisation change with profitability, working capital and structure.

Prior to his appointment in April 2018 at Intrax, Andrew was regional CFO – Australia and NZ region at Aurecon. He spent 17 years at Aurecon leading the finance team, corporatising the business and driving operations across ANZ and Asia.

Andrew is CPA qualified and holds a Bachelor of Business – Accounting.

Andrew’s career highlights include: aligning and integrating 2 major businesses; the initiation, design and implementation of reporting and budgeting software globally; and development and leadership of a new Finance function for a growing company. Andrew enjoys team leadership, developing and mentoring others to reach their potential, and is passionate about maturing, evolving and improving companies and businesses.

Nigel Guo

Executive Director and CTO

Nigel is the Chief Technology Officer of Intrax.

Nigel joined Intrax in 2007 and rapidly rose through ranks with the business. Nigel completed a Bachelor of Structural and Civil engineer from University of Melbourne, and also earned a  Master of Business Administration from Melbourne Business School.

Nigel has had many roles at Intrax, from engineer, to running the residential engineering and quality departments before being promoted into general management roles.

He has played a key role in continuing process and system improvement at Intrax, developing most of the processes and procedures used in the housing departments today that have enabled Intrax to scale with quality, while consistently delivering to clients..

In his spare time Nigel likes sketching, playing bass guitar and soccer.

Robert Borzillo

Non-Executive Director, member of the risk committee

Robert Borzillo is a Non-Executive Director of the Intrax Consulting Group. Robert has over 40 years’ experience working as an engineer in various capacities within the Australian building Industry.

Robert was a co-founder of Intrax Consulting in 2003 with a vision to establish

a dynamic end to end values driven engineering consultancy delivering services into the residential housing and building construction industries in Australia.

Prior to the establishment of Intrax Consulting Robert was General Manager of Porta Moulding working

within the Australian timber industry; in forestry, manufacture and distribution of timber products for the residential building and construction industries.

In his earlier days, Robert also worked as an engineer for Humes Concrete. Involved in the design, manufacture, supply, and installation of precast concrete components for large scale civil and building infrastructure. Robert spent time working in Sydney NSW, and Far North Queensland on many projects. Prior to that Robert spent time with the Country Roads Board in road design and planning of Victorian road infrastructure.

Robert earned a bachelor’s degree from Victoria University, BE Civil is a Certified Practicing Engineer CPE, is on the National Engineers Register. NER, and an accredited practicing engineer in most Australian states. Robert is also a graduate of the Australian Institute of Company Directors. GAICD.

Robert’s passion outside of work is travel and snow skiing. He has had the privilege to combine these passions traveling extensively and skiing in Australia, New Zealand, USA, Japan, Italy, and Switzerland.

Phillip Campbell

Chairman of the Board – Non-Executive Director and member of the risk committee

Phillip Campbell is the Non-Executive Chairman of the Board of the Intrax Consulting Group.

Phillip is an experienced company director with a demonstrated history of successful transformations of public and private organisations by focusing

on the intrinsic value of the business, working behind the scenes to improve the effectiveness of management and building strong foundations for growth.

Graduating from Queensland University with a Bachelors’ degree in Electrical Engineering, Phillip has been CEO/MD of a number of public and private companies in the manufacturing and engineering services sectors.

He is a Graduate Member of the Australian Institute of Company Directors.

Phillip has an abiding belief that a stable and safe family home environment is critical for children to achieve a sound education and establish the foundations of a productive life. This is one of the reasons he joined Anchor Inc and is currently its Chairman.