Forensic Insurance NSW
Facilitating reduced claim lifecycles
Our partners in the insurance industry across New South Wales can rely on Intrax for a shortened claim lifespan and improved asset performance by providing end-to-end, expert and innovative solutions.
Speak to one of our friendly team members
Our Performance Commitment
Using advanced report templates, highly-skilled and expertly trained professionals for reporting, and undergoing rigorous internal review before any report is issued.
Independent, undeniably accurate reporting from experienced professionals with clear outcomes, enabling the reduction of claim lifecycles and enhanced customer satisfaction.
Forensic Engineering Capability & Expertise
At Intrax, we communicate directly with our clients in order to ascertain and understand our client’s needs. We endeavour to exceed all of their expectations, with clearly defined conclusions in our reporting. Our team of Forensic Engineers are committed to going above and beyond in the interest of ensuring the optimal outcome for our clients.
Intrax’s Forensic Department are experts in the assessment of structural failures and specialise in the investigation and reporting of distressed buildings and structures.
Our professional forensic engineering services are utilised by Insurers, Loss Adjusters, Claims Managers, Insurance Builders, Strata Owners, Government Departments, Lawyers, Asset Owners and Financial Institutions.
Intrax offers consistently reliable forensic engineering services to the insurance industry and aims to be the service provider of choice.


Scope of Works Report
This includes the required rectifications for the reinstatement of a damaged building or structure, (as caused by an ‘Event’), including engineering design and documentation, specifications, as well as drawings. The production of a Scope of Works Report necessitates a site inspection (including site measurements), detailed drafting and a review of background information and technical documentation. Scope of Works Reports for insurance claims our team perform include:
- Building Movement
- Footing and Pavement Cracking
- Water Infiltration
- Roof Sagging
- Rotated Retaining Walls
- Earthquake Damage
- Vibration Damage
- Swimming Pool Deformations
Causation Report
Reports on the cause of the ‘event’, explicitly commenting on whether the damage was caused or contributed to by an ‘Event’. The production of a Causation Report generally necessitates a forensic site investigation, a floor or brick course level survey and a review of documentation and background information. Causation investigations and reports for insurance claims our team perform include:
- Insurers
- Loss Adjusters
- Claims managers
- Insurance Builders
- Strata owners
- Government Departments
- Lawyers
- Asset Owners
- Financial Institutions
Supplementary Report
Contains analysis on the findings of further investigations undertaken, along with results and/or analysis, and how these findings relate to the cause of the damage. The production of a Supplementary Report typically requires a review of results or findings from testing undertaken. Intrax draws on the experience and expertise of internal Departments to conduct further site investigations, ultimately to service the aim of determining the root cause of damage.
We deliver value through creative, timely solutions and inspire our clients to grow and create. Our experience expands to all disciplines and sectors throughout Australia.






