Forensic Insurance SA

Facilitating reduced claim lifecycles

Our Insurance industry partners throughout South Australia can expect from Intrax a shortened lifespan for claims as well as improved asset performance by providing end-to-end, expert and informed solutions.

As a fully end-to-end service provider in South Australia, Intrax sets itself apart by being a sort of ‘one-stop-shop’ for our insurance clients. Drawing on a pool of technical expertise and experience from all six of our disciplines, Intrax is a cost-efficient means of claims management, with our holistic offerings leading to our clients not exhausting inordinate resources.

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Our Performance Commitment

Unmatched communication and report turnaround.

Through our use of innovative report templates, skilled and trained professionals for reporting, and undergoing rigorous internal review prior to any report being issued.

Independent, indisputable reporting from seasoned professionals with definitive conclusions, allowing for reduced claim lifecycles and improved customer satisfaction.

Forensic Engineering Capability & Expertise

At Intrax, we communicate completely with our clients and understand our client’s needs. We consistently work to exceed their expectations, with clear and definitive conclusions in our reporting. Our team of Forensic Engineers located throughout South Australia are committed to going above and beyond to ensure the best outcome for our clients.

Intrax’s Forensic Department is filled with experts in the independent assessment of structural failures, specialising in the investigation and reporting of distressed buildings and structures.

Our forensic engineering services are utilised by Insurers, Loss Adjusters, Claims Managers, Insurance Builders, Strata Owners, Government Departments, Lawyers, Asset Owners and Financial Institutions.

Intrax offers consistent and reliable forensic engineering services to the insurance industry, with our overarching aim to be the provider of choice in this industry.

Scope of Works Report

Contains specific rectification requirements for the reinstatement of a damaged building or structure, (as caused by an ‘Event’), including engineering design and documentation, specifications, and drawings. The production of a Scope of Works Report in turn necessitates a site inspection (including site measurements), detailed drafting and a review of technical documentation and background information. Scope of Works Reports for insurance claims our team perform include:

  • Building Movement
  • Footing and Pavement Cracking
  • Water Infiltration
  • Roof Sagging
  • Rotated Retaining Walls
  • Earthquake Damage
  • Vibration Damage
  • Swimming Pool Deformations

Causation Report

The production of a Causation Report generally necessitates a forensic site investigation, a floor or brick course level survey, and a thorough review of documentation and background information. Causation investigations and reports for insurance claims our team perform include:

  • Insurers
  • Loss Adjusters
  • Claims managers
  • Insurance Builders
  • Strata owners
  • Government Departments
  • Lawyers
  • Asset Owners
  • Financial Institutions

Supplementary Report

This includes commentary on the findings of further investigations undertaken, along with results and/or analysis, as well as how these findings relate to the cause, or its source, of the damage. The production of a Supplementary Report typically necessitates a review of results or findings from testing undertaken. Intrax utilises the expertise of other internal Departments to conduct further site investigations, finally arriving at the root cause of the damage.

We deliver value through creative, timely solutions and inspire our clients to grow and create. Our experience expands to all disciplines and sectors throughout South Australia.